The only absence program negotiated with CWA is
the one in the 2006 contract. It's an incentive program for the
two call centers and does not include discipline. The email request
is out of line and there is no requirement for Field Technicians
to sign anything to do with an Avaya policy. This is no different
than the Code of Conduct on the Web, and we have told Avaya that
our advice to the membership is not to sign any such form.
Below is a copy of the email from Avaya stating
what the manager is to do if the Technician does not sign the form:
"For field technicians who refuse to sign anything
attesting to their understanding of a particular policy, their FSM
would simply note on the document that s/he covered the policy with
the employee and that the employee refused to sign. Please send
your RD a copy of these refusals. Additionally, if the technician
has no access to the web, please collect the forms manually and
send the forms to your RD."